Effective Date: July 15, 2025
This Privacy Policy describes the policies and procedures of Queen Clean regarding the collection, use, and disclosure of your information when you use our services. It also informs you about your privacy rights and how applicable laws protect your personal information.
By using the Queen Clean website or engaging with our services, you agree to the collection and use of your information in accordance with this Privacy Policy.
Information We Collect
When you interact with Queen Clean, we may collect the following types of personal data:
- Full Name
- Email Address
- Mailing Address
- Mobile Phone Number
This information may be collected through:
- Our website contact form
- Email correspondence
- Rental agreements
- Third-party reservation platforms
- SMS subscription forms
How We Use Your Information
Your information is used strictly to enhance and support the delivery of our services. Specifically, we use your personal data to:
- Send SMS updates
- Provide appointment reminders or delivery notifications
- Share service-related messages and communications
We do not use your personal data for marketing purposes unrelated to Queen Clean services.
Data Security
Queen Clean implements reasonable and appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We are committed to ensuring your data remains secure within our systems.
Data Retention
Your information will be stored as long as you remain subscribed to our SMS services or continue using our services. You may request deletion of your data at any time by contacting us at:
management@queen-clean.com
(406) 219-7280
SMS Communications
By opting into SMS messages from Queen Clean, you acknowledge the following:
- Message and data rates may apply. Check with your mobile carrier for applicable charges.
- Message frequency may vary. Communications may be recurring depending on service updates or scheduling needs.
- You may receive appointment reminders, service updates, or delivery notifications related only to Queen Clean.
Opt-Out Instructions
You may unsubscribe from our SMS service at any time:
- Reply STOP or CANCEL to any Queen Clean message
- Email us at management@queen-clean.com
- Call us at (406) 219-7280
Upon receiving your opt-out request, you will get a final confirmation message. Your number will be removed from our system within 24 hours.
Need assistance? Reply HELP to any message. We’ll send you a text with our contact details including:
- Phone number: (406) 219-7280
- Email: management@queen-clean.com
- Website: https://www.queen-clean.com
Data Sharing Policy
Queen Clean respects your privacy. We do not sell, rent, or share your mobile number or any other personal information with third parties for marketing purposes.
Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date. We encourage you to review the policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
management@queen-clean.com
(406) 219-7280